Privacy Notice

Last updated: 5 November 2026

Who is responsible for your information?

Emily Pearson Associates Ltd (trading as EP Associates), company number 09528258, is the controller for personal information collected through this website. Our registered office is 31 Meareway, Meare, Glastonbury, England, BA6 9TY. We are registered with the Information Commissioner’s Office (ICO) and pay the data protection fee.

Information we collect

If you use our contact form, we collect your name, email address, any business type you choose to provide, and the message you send. If you contact us by phone or email, we receive the information you choose to share. Our hosting provider may process technical information needed to deliver and protect the website.

Why we use it

We use contact details and enquiry information to respond to your request, discuss our services and, where appropriate, take steps at your request prior to entering into a contract with you. We use essential technical information to operate and protect this website.

Analytics

We use Plausible Analytics, a cookieless measurement tool, to understand aggregate website traffic. It does not use cookies and does not store personal data.

Marketing

We may occasionally send marketing emails or newsletters about our services. We ask your consent for this separately, and it is never bundled into your agreement to handle an enquiry — if you submit an enquiry, you are not automatically added to marketing. Every marketing email includes an easy way to opt out, and you can withdraw consent at any time by contacting emily@pearsongroups.co.uk.

Who receives enquiry information?

Website form submissions are sent to info@epassociates.uk, a mailbox provided by Microsoft (Outlook). We do not intentionally store contact-form submissions in a database on this website. Our mailboxes are provided by Microsoft 365.

How long we keep information

Enquiry emails that do not become client work are deleted after 12 months. Client records are retained for 7 years in line with our engagement terms and our HMRC and anti-money-laundering obligations.

Client data

Information about engaged clients is governed by our engagement documentation.

Your rights

Depending on the circumstances, you may have rights to request access to, correction or deletion of your personal data, to object to or restrict certain processing, and to complain to the Information Commissioner’s Office. To ask about your information, contact our privacy contact, Emily Pearson, at emily@pearsongroups.co.uk. ICO contact details are available at ico.org.uk.

Changes to this notice

We may update this notice when our website or data practices change. The latest version will appear on this page.